Utility Billing

Starting or Terminating Service


To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online form. There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills.  


Deposits


Status  Rate
Garbage Only Accounts $60
Property Owners $0
Renting Business Property $250 
Renting Residential Property $150
Note: we need a copy of the sellers agreement / contract.

Services & Rates


Effective July 1, 2016
Service  Rate
Garbage $29 / can
Sewer $7.90 / thousand gallons
Water $4.54 / thousand gallons


Water service charge is based on meter size.
Meter Size  Rate
5/8-inch Meter*  $15.24
1-inch Meter $39.84
1.5-inch Meter $74.62
2-inch Meter $130.06
3-inch Meter $228.06
4-inch Meter $273.48
6-inch Meter $342.52
8-inch Meter $418.32
Rates for meters larger than 10 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size
 Meter Size  Rate            
5/8-inch Meter $25.60
1-inch Meter $48.46
1.5-inch Meter $90.72
2-inch Meter $142.74
3-inch Meter $201.60
4-inch Meter  $274.10
6-inch Meter $437.12
8-inch Meter $685.52


Late Charges

Penalty  Effective Date Rate
Final Notice Penalty  Final notices are sent the day after the due date. $1.50
Late Payment Penalty Added the day after the due date. 5% / total bill
Late Payment Cut-off List Cut-off list is generated at 9 a.m. seven days past original due date. $40
Accrued Interest After an unpaid balance of one month. 1% / month