Utility Billing

Starting or Terminating Service


To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online form. There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills. All payments are taken at the Treasurer's office located at 503 W Main Street.


Deposits


Status  Rate
Garbage Only Accounts $60
Property Owners $0
Renting Business Property $250 
Renting Residential Property $150
Note: we need a copy of the sellers agreement / contract.

Services & Rates


Effective July 1, 2017
below amounts are combined with meter size rate.
Service  Rate
Garbage $29 / can
Sewer $8.49 / thousand gallons
Water $5.00 / thousand gallons


Water service charge is based on meter size below and standard water service rate above.
Meter Size  Rate
5/8-inch Meter*  $8.39
1-inch Meter $21.95
1.5-inch Meter $41.11
2-inch Meter $71.66
3-inch Meter $125.66
4-inch Meter $150.68
6-inch Meter $188.73
8-inch Meter $230.49
 10-inch Meter
$436.00
Rates for meters larger than 10 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size below and standard sewer service rate above.
 Meter Size  Rate            
5/8-inch Meter $13.76
1-inch Meter $26.04
1.5-inch Meter $48.76
2-inch Meter $76.72
3-inch Meter $108.36
4-inch Meter  $147.33
6-inch Meter $234.95
8-inch Meter $368.43
 10-Inch Meter
$571.19


Late Charges

Penalty  Effective Date Rate
Final Notice Penalty  Final notices are sent the day after the due date. $1.50
Late Payment Penalty Added the day after the due date. 5% / total bill
Late Payment Cut-off List Cut-off list is generated at 9 a.m. seven days past original due date. $40
Accrued Interest After an unpaid balance of one month. 1% / month