The Utilities Customer Service Office has relocated to Suite 103 in the Charles T. Yancey Municipal Building, located at 503 W. Main St, beginning August 21, 2023. The office will be open Monday through Thursday from 8am to 5pm for in person services. Staff can be reached by phone Monday through Friday from 8am to 5pm at 540-942-6643. Additionally, any services Utility Billing provides can be accessed online including starting, stopping, or transferring service and Leak Adjustments.
The Public Works building on Fir Street is currently open by appointment only.
Documents for Engineering may be left in the drop box or dropped off by appointment. Contact Engineering at (540) 942-6627 to schedule an appointment or let us know about your drop off. The drop box, located in front of the building near the Public Entrance sign, can be used anytime and is checked daily.
Please note that the drop box for Utility Bill payments is located at 501 W Main Street at the Treasurer’s Office drive through.
Public Works NEVER accepts payments for Utility Bills. For more information on how to pay utility bills please visit this webpage.
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