Your Bank Policy

If you are a customer who uses your banking institution’s online bill pay services, please be aware of their terms and disclosures concerning the payment of any type of taxes using those services. 

We have come across several banking institutions that do not allow the payment of any type of taxes (state income, estimated, meals, lodging, sales, real estate, personal property, etc.) using online bill pay.

If you use online bill pay to remit a payment to the City of Waynesboro, please be aware that they are not electronic payments. Your banking institution mails us a paper check. You must allow time for the check to be processed and mailed to us. It usually takes an average of 7-10 business days for the checks to arrive here. This is important to consider for late fees, penalty, and interest.