Starting or Terminating Service

To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online forms below for starting and stopping services.There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills. All payments are taken at the Treasurer's office located at 503 W Main Street.

Application for Starting Residential Utility Services

Application for Starting Business Utility Services

Application for Stopping Business or Residential Utility Services

Deposits

Status	Rate
Garbage Only Accounts	$75
Property Owners	$0
Renting Business Property	$250
Renting Residential Property	$150

Note: we need a copy of the sellers agreement / contract.

Services & Rates

Effective July 1, 2018
below amounts are combined with meter size rate.

Service	Rate
Garbage	$29 / can
Sewer	$8.70 / thousand gallons
Water	$5.13 / thousand gallons

Water service charge is based on meter size below and standard water service rate above.

Meter Size	Rate
5/8-inch Meter*	$8.66
1-inch Meter	$22.63
1.5-inch Meter	$42.39
2-inch Meter	$73.89
3-inch Meter	$129.56
4-inch Meter	$155.36
6-inch Meter	$194.58
8-inch Meter	$237.64

Rates for meters larger than 8 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size below and standard sewer service rate above.

Meter Size	Rate
5/8-inch Meter	$14.09
1-inch Meter	$26.67
1.5-inch Meter	$49.93
2-inch Meter	$78.57
3-inch Meter	$110.96
4-inch Meter	$150.87
6-inch Meter	$240.53
8-inch Meter	$377.31

Late Charges

Penalty	Effective Date	Rate
Final Notice Penalty	Final notices are sent the day after the due date.	$1.50
Late Payment Penalty	Added the day after the due date.	5% / total bill
Late Payment Cut-off List	Cut-off list is generated at 9 a.m. seven days past original due date.	$40
Accrued Interest	After an unpaid balance of one month.	1% / month