Starting or Terminating Service

To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online forms below for starting and stopping services.There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills. All payments are taken at the Treasurer's office located at 503 W Main Street.

Application for Starting Residential Utility Services

Application for Starting Business Utility Services

Application for Stopping Business or Residential Utility Services

Application for Transferring Residential Utility Services

Deposits

Status	Rate
Garbage Only Accounts	$75
Property Owners	$0
Renting Business Property	$250
Renting Residential Property	$150

Note: we need a copy of the sellers agreement / contract.

Services & Rates

Effective July 1, 2019
below amounts are combined with meter size rate.

Service	Rate
Garbage	$29 / can
Sewer	$8.79 / thousand gallons
Water	$5.21 / thousand gallons

Water service charge is based on meter size below and standard water service rate above.

Meter Size	Rate
5/8-inch Meter*	$17.54
1-inch Meter	$45.76
1.5-inch Meter	$85.72
2-inch Meter	$149.50
3-inch Meter	$261.98
4-inch Meter	$314.14
6-inch Meter	$393.44
8-inch Meter	$480.50

Rates for meters larger than 8 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size below and standard sewer service rate above.

Meter Size	Rate
5/8-inch Meter	$28.50
1-inch Meter	$53.92
1.5-inch Meter	$100.96
2-inch Meter	$158.86
3-inch Meter	$224.36
4-inch Meter	$305.06
6-inch Meter	$486.36
8-inch Meter	$762.92

Late Charges

Penalty	Effective Date	Rate
Final Notice Penalty	Final notices are sent the day after the due date.	$1.50
Late Payment Penalty	Added the day after the due date.	5% / total bill
Late Payment Cut-off List	Cut-off list is generated seven days past original due date.	$40
Accrued Interest	After an unpaid balance of one month.	1% / month