Starting or Terminating Service
To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out the form located
here. There is a Deposit required for Renting Residential and Business Properties. The deposit is split on the first 2 bills.
You need to bring a current valid picture ID with you, as well as provide the following information:
- Mailing Address
- Phone Number
- Any other name you would like on the account
We need to have at least 24 hours notice to start service. Deposit and any previous balance must be paid in full before service begins.
Deposits
Garbage Only Accounts |
$60 |
Property Owners |
$0 |
Renting Business Property |
$250 |
Renting Residential Property |
$150 |
Note: we need a copy of the sellers agreement / contract.
Services & Rates
Effective July 1, 2016
Garbage |
$29 / can |
Sewer |
$7.90 / thousand gallons |
Water |
$4.54 / thousand gallons |
Water service charge is based on meter size.
5/8-inch Meter* |
$15.24 |
1-inch Meter |
$39.84 |
1.5-inch Meter |
$74.62 |
2-inch Meter |
$130.06 |
3-inch Meter |
$228.06 |
4-inch Meter |
$273.48 |
6-inch Meter |
$342.52 |
8-inch Meter |
$418.32 |
Rates for meters larger than 10 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.
Sewer service charge is based on meter size
5/8-inch Meter |
$25.60 |
1-inch Meter |
$48.46 |
1.5-inch Meter |
$90.72 |
2-inch Meter |
$142.74 |
3-inch Meter |
$201.60 |
4-inch Meter |
$274.10 |
6-inch Meter |
$437.12 |
8-inch Meter |
$685.52 |
Late Charges
Final Notice Penalty |
Final notices are sent the day after the due date. |
$1.50 |
Late Payment Penalty |
Added the day after the due date. |
5% / total bill |
Late Payment Cut-off List |
Cut-off list is generated at 9 a.m. seven days past original due date. |
$40 |
Accrued Interest |
After an unpaid balance of one month. |
1% / month |