Utility Billing

Starting or Terminating Service


To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online forms below for starting and stopping services.There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills. All payments are taken at the Treasurer's office located at 503 W Main Street.

Application for Starting Residential Utility Services

Application for Starting Business Utility Services

Application for Stopping Business or Residential Utility Services

Deposits

Status  Rate
Garbage Only Accounts $75
Property Owners $0
Renting Business Property $250
Renting Residential Property $150
Note: we need a copy of the sellers agreement / contract.

Services & Rates


Effective July 1, 2019
below amounts are combined with meter size rate.
Service  Rate
Garbage $29 / can
Sewer $8.79 / thousand gallons
Water $5.21 / thousand gallons


Water service charge is based on meter size below and standard water service rate above.
Meter Size  Rate
5/8-inch Meter*  $17.54
1-inch Meter $45.76
1.5-inch Meter $85.72
2-inch Meter $149.50
3-inch Meter $261.98
4-inch Meter $314.14
6-inch Meter $393.44
8-inch Meter $480.50
Rates for meters larger than 8 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size below and standard sewer service rate above.
 Meter Size  Rate            
5/8-inch Meter $28.50
1-inch Meter $53.92
1.5-inch Meter $100.96
2-inch Meter $158.86
3-inch Meter $224.36
4-inch Meter  $305.06
6-inch Meter $486.36
8-inch Meter $762.92


Late Charges

Penalty  Effective Date Rate
Final Notice Penalty  Final notices are sent the day after the due date. $1.50
Late Payment Penalty Added the day after the due date. 5% / total bill
Late Payment Cut-off List Cut-off list is generated seven days past original due date. $40
Accrued Interest After an unpaid balance of one month. 1% / month