Utility Billing

Starting or Terminating Service


To start or terminate an account, you may call 540-942-6643, come to our office at 941 Fir St., or fill out our online forms below for starting and stopping services.There is a Deposit required for Renting Residential and Business Properties. The deposit amount is divided between the first 2 bills. All payments are taken at the Treasurer's office located at 503 W Main Street.

Application for Starting Residential Utility Services

Application for Starting Business Utility Services

Application for Stopping Business or Residential Utility Services

Application for Transferring Residential Utility Services

Deposits

Status  Rate
Garbage Only Accounts $75
Property Owners $0
Renting Business Property $250
Renting Residential Property $150
Note: we need a copy of the sellers agreement / contract.

Services & Rates


Effective July 1, 2019
below amounts are combined with meter size rate.
Service  Rate
Garbage $29 / can
Sewer $8.79 / thousand gallons
Water $5.21 / thousand gallons


Water service charge is based on meter size below and standard water service rate above.
Meter Size  Rate
5/8-inch Meter*  $17.54
1-inch Meter $45.76
1.5-inch Meter $85.72
2-inch Meter $149.50
3-inch Meter $261.98
4-inch Meter $314.14
6-inch Meter $393.44
8-inch Meter $480.50
Rates for meters larger than 8 inches will be set by city manager. All of the rates above are based on bi monthly billing cycle.
*Standard residential meter size.


Sewer service charge is based on meter size below and standard sewer service rate above.
 Meter Size  Rate            
5/8-inch Meter $28.50
1-inch Meter $53.92
1.5-inch Meter $100.96
2-inch Meter $158.86
3-inch Meter $224.36
4-inch Meter  $305.06
6-inch Meter $486.36
8-inch Meter $762.92


Late Charges

Penalty  Effective Date Rate
Final Notice Penalty  Final notices are sent the day after the due date. $1.50
Late Payment Penalty Added the day after the due date. 5% / total bill
Late Payment Cut-off List Cut-off list is generated seven days past original due date. $40
Accrued Interest After an unpaid balance of one month. 1% / month