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Water Adjustment Policy
Water adjustments are made for underground leaks and crawl space leaks only, and are not made for any inside plumbing leaks or lawn / garden watering. After the underground / crawl space leak has been repaired by a plumber, a Request for Water Adjustment Form may be obtained at the:
Public Works Admin/Utility Billing Office
941 Fir Street
Waynesboro, VA 22980
This must be signed by a plumber with invoice / receipt of work completed from which will be submitted to the Public Works Director for review. If approved, the following adjustments will be applied to the utility account: