How much can I expect to pay on my bill?
You will only pay for water that is used. Our bills are based on actual consumption. Everyone’s bill is different and depends on how many people are in the household and what kind of lifestyle each person leads. The average consumption in the City of Waynesboro is five thousand gallons per person within a two month period. To calculate an approximate bill, multiply the number of people that will live in the household by five, then by the water and sewer rates. Add that amount to your base charges, and trash pickup charge (if you have it) to get a general idea of what you can expect to pay.

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1. Can I pay my bill online or by phone?
2. Can my bill be adjusted for an inside leak (ex. leaking toilet)?
3. Do I have to pay sewer for water that doesn’t actually go in the sewer (i.e. lawn, garden, sod watering, sprinklers, etc.)?
4. How much can I expect to pay on my bill?
5. What happens if I’m late paying my bill?
6. Can I start a new service over the phone?
7. I’m moving within the City of Waynesboro, how do I transfer my service?
8. What day is my trash picked up?
9. Do you have an after hours drop box for payments?
10. Are all meters read each billing period?