What happens if I’m late paying my bill?

If we have not received payment by the due date posted on your bill, you will pay a late fee of 5% the total amount of the bill. You will also be charged a final notice fee of $1.50. If payment is not received by the due date posted on the final bill, you will be charged a $40 late payment fee, and service will be disconnected. Amount due and fees must be paid before service is restored. If this full amount is not paid in 30 days, a 1% charge will be added each 30 day period.

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1. Can I pay my bill online or by phone?
2. Can my bill be adjusted for an inside leak (ex. leaking toilet)?
3. Do I have to pay sewer for water that doesn’t actually go in the sewer (i.e. lawn, garden, sod watering, sprinklers, etc.)?
4. How much can I expect to pay on my bill?
5. What happens if I’m late paying my bill?
6. Can I start a new service over the phone?
7. I’m moving within the City of Waynesboro, how do I transfer my service?
8. What day is my trash picked up?
9. Do you have an after hours drop box for payments?
10. Are all meters read each billing period?